My choice now is to replace the faucet or rebuild. At my expense. Filed a claim on 6/12/18. Serviceman has been here twice. Still not fixed. On 7/19/18, I was informed I would have a call back with a resolution within 24 hours. That’s because referral fees for “settlement services” are banned under the federal law, and confusion has reigned ever since over the acceptable conditions for receiving compensation.

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Our next call back from a “manager” is scheduled for Tuesday, because you know, 24 48 business hours.